Operational Excellence

Service
Operational Excellence

Operational Excellence is when everyone in the value stream understands their role, their impact on the flow of value and what to do when this flow is restricted. Gemba’s Real-time software systems provide visibility to the production teams on their current status, anticipating and preventing delays throughout the stream through a series of alerting methods and triggered automatic responses. Operational Excellence relies on providing the team with the tools and information relative to the condition being faced in quick time, it is essential to minimise the impact of delays and empower the team with Standard procedures and work instructions to get the value flowing quickly. Every Gemba system is designed with the location, operation and user in mind to maximise information flow to and from the work zone. We facilitate this by working with the teams on the needs of the work zone at every stage of the process.

Explore the Gemba way
Changeovers Downtime Excel Continuous improvement

Westland Garden Health is the UK’s largest manufacturer of bird food, with a specialist seed blending facility, based in Driffield, East Yorkshire. They have a 75,000 sq. ft. manufacturing facility where over 6000 tonnes of Westland Garden Health’s 600-plus products are produced each month over 4 high capacity production lines.