Support Services

Service
Support Services

Our support services tea provide you with remote technical assistance to ensure your Gemba systems continue to deliver sustainable benefits and operate in the most effective way possible.

Service features

  • Technical support & super user support
  • Dedicated support phone line & email
  • In-version updates and technical bullets
  • Product development previews & news
  • Product analysis reports from our continuous improvement team
  • Quarterly system health check
  • Operational manager services
  • User group membership & system FAQs
  • Access to invite only events
Explore the Gemba way
Changeovers Downtime Excel Continuous improvement

Westland Garden Health is the UK’s largest manufacturer of bird food, with a specialist seed blending facility, based in Driffield, East Yorkshire. They have a 75,000 sq. ft. manufacturing facility where over 6000 tonnes of Westland Garden Health’s 600-plus products are produced each month over 4 high capacity production lines.